Proxmox Managed Services (24×7 Remote Operations & Support)
Proxmox VE is a powerful platform — but production stability depends on consistent operations: monitoring, safe patching, backups you can actually restore from, and disciplined change management. We provide managed services for Proxmox clusters worldwide, combining virtualization, Linux, and storage expertise to keep your environment stable and predictable.
What managed Proxmox support includes
Our managed service is designed for organizations that want strong uptime without hiring a full Proxmox specialist team. We can operate alongside your internal staff or run operations end-to-end, depending on your needs.
Cluster operations & HA
- Quorum and corosync health checks
- HA behavior validation and failure-mode review
- Safe migration guidance and capacity-aware scheduling
- Node health audits: CPU, memory, IO, networking
Storage & backup reliability
- ZFS tuning and pool health monitoring
- Ceph integration support (if used under Proxmox)
- Backup strategy design (PBS, retention, offsite)
- Restore testing and recovery documentation
Monitoring, alerting, and capacity planning
- Actionable alerting (reduce noise, focus on risk)
- Latency and IO wait detection before users notice
- Cluster trend tracking for CPU, RAM, disk, and network
- Capacity planning: prevent “surprise outages”
- Weekly/monthly health summaries (optional)
- Configuration baselines and drift awareness
- Change tracking and post-change validation
- Security hardening guidance (role-based access, updates)
If you already use monitoring (e.g., Nagios/Zabbix/Prometheus), we can improve signal quality instead of replacing it.
Patch and upgrade planning (the safe way)
Many Proxmox outages start with rushed changes. We plan upgrades so you minimize downtime and avoid surprise breakages. This includes reading release notes, assessing kernel/storage impact, validating HA behavior, and preparing rollback options.
- Pre-upgrade checks: cluster health, backups, storage status
- Maintenance window planning and staged rollout approach
- Post-upgrade validation (HA, migrations, storage latency)
Who this is for
- Organizations migrating from VMware and needing stable operations fast
- IT teams that want expert oversight without expanding headcount
- Hosting providers and multi-node clusters that need predictable response
- Businesses where downtime is expensive (ERP, databases, customer apps)
Service models
Advisory Support
- Best for: teams that run day-to-day ops but need escalation support
- Includes: architecture guidance + troubleshooting help
Managed Operations
- Best for: organizations that want predictable uptime and fewer incidents
- Includes: monitoring, patch planning, backup validation, and response options
We can align coverage and response expectations to your timezone and business hours, including 24×7 options.
Managed Proxmox FAQ
Do you support Proxmox + Ceph environments?
Yes. Many production environments use Ceph under Proxmox. We can include Ceph health, recovery tuning, and performance oversight as part of managed operations.
Can we keep our own monitoring tools?
Yes. We can integrate with your existing monitoring and improve alert quality. If you need a better baseline, we can recommend options that fit your environment.
What access is required?
We typically use secure VPN/SSH/bastion access with least-privilege. You remain in control, and we can work with read-only access for initial assessment if required.
What makes managed support valuable?
It reduces firefighting: upgrades are planned, backups are verified, health issues are caught early, and incidents are handled faster with an expert who already knows your environment.
Need emergency help instead?
If your cluster is currently down, start with emergency response: Proxmox Emergency Support. If storage is the root cause, our Ceph Emergency Support page covers recovery scenarios in detail.